Senior living communities are popping up on every corner. Families often struggle to know which one to choose for their loved ones. The best way to do so is to research and visit communities before one is needed. Every community is different, but specific questions should be asked when visiting.
The Environment
When visiting a community such as Summerville of St. Andrews, observe how the staff interact with visitors. Do they provide a warm welcome to those who are visiting the community? Staff members should call residents by their names and interact with them. The residents should also socialize with one another in a happy, comfortable manner. If they do not, visitors ought to question why. Staff members should be friendly with visitors and other staff members and behave professionally throughout the tour.
The Appearance
Family shouldn’t choose a community based on its visual appeal. However, this must be part of the equation when selecting. The location and outward appearance should be attractive, and the interior should feel like home. Consider the senior’s preferences and needs and ensure the community is designed to meet those.
The floor plan, doorways, hallways, and rooms must accommodate seniors, and the community should have elevators for those unable to walk up and down steps. Handrails should be present throughout the facility to assist those with mobility issues. Look for natural and artificial lighting and ensure the community is odor-free. While touring a community, ask about safety features such as smoke detectors, fire sprinkler systems, and marked exits.
Care Models
Facilities vary in terms of the levels of care they offer. Some communities only provide Independent Living, while others serve as continuing care centers. Residents can remain in the community even as their care needs change. Talk with staff members to see if they have a process for routinely assessing residents to see if their care needs have changed. What does this process involve? Does the community offer additional services like physical therapy or hospice when needed? Learn whether there are medical professionals on-site to assist residents as needed. Furthermore, ask about the procedure used when a resident has a medical emergency.
Amenities
In addition, every community differs in terms of the amenities it offers. Learn which indoor and outdoor amenities are provided in each community. Many communities offer housekeeping, transportation, salon services, a fitness center, and a golf course. Ask if residents may bring their pets or if the community has pets for all residents to enjoy. Who cares for the pets, whether residents’ or community pets? Learn about organized activities for the residents and what these activities include.
Living Accommodations
Residence and senior living communities may have apartments or rooms. Learn which options are available to seniors before choosing a community. Every room or apartment should have an emergency response system and bathrooms to accommodate mobility devices. Are the rooms furnished, or do the residents bring their furniture? Ask which utilities are available in each room or apartment and whether smoking is allowed. Finally, learn whether guests can visit and stay overnight. If so, is there an additional cost?
Families should also ask about billing and financing, staffing and training, dining services, and more. Finding a senior living community takes time, so families must start this process early to find the right accommodations for their loved ones.